Privacy Policy

Effective Date: October 14, 2025

This Privacy Policy describes how True Shine Cleaning Pro LLC (“True Shine,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make use of our website at https://trueshineinfo.com/ (the “Site”) and utilize our cleaning services.

1. Contact Information

If you have questions about this policy or wish to exercise your data privacy rights, please contact us:

  • Company Name: True Shine Cleaning Pro LLC
  • Address: 951 S Copper Beech Way, Bloomington, IN 47403, United States
  • Email: cleaningservices@trueshineinfo.com
  • Phone: +1 (930) 904-5267

2. Personal Information We Collect

We collect personal information from you directly when you interact with our Site or services. This information falls into the following categories:

A. Contact and Identification Data

  • Data Collected: Name, phone number (+1 (930) 904-5267), email address (cleaningservices@trueshineinfo.com), and service address (e.g., 951 S Copper Beech Way, Bloomington, IN 47403).
  • Purpose: To respond to quote requests, schedule services, and communicate with you about your appointment.

B. Service and Financial Data

  • Data Collected: Details about the cleaning request (type of service, size of property), payment information (processed via third-party secure gateways like Stripe or similar), and billing address.
  • Purpose: To fulfill our contractual obligation to provide services and process payments.

C. Technical and Usage Data

  • Data Collected: IP address, browser type, operating system, pages visited, time spent on pages, and referring URL (collected via Google Analytics or similar tools).
  • Purpose: To analyze website performance, improve user experience, and optimize marketing efforts.

3. How We Use Your Personal Information

We use your personal information for several legitimate business purposes:

  • To Provide Services: To schedule, confirm, and perform the cleaning services you requested.
  • For Communication: To contact you regarding service updates, scheduling changes, or follow-up on service quality.
  • For Marketing: To send promotional materials or special offers related to our services, provided you have opted-in to receive them.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes (such as responding to subpoenas or government requests).

4. Sharing Your Personal Information

We do not sell your personal information. We may share your personal data with the following third parties, strictly for business purposes:

  • Service Providers: Third parties that perform functions on our behalf (e.g., payment processors, CRM software, scheduling software). These parties are bound by confidentiality agreements.
  • Legal/Regulatory: When required by law, such as to respond to a subpoena or legal process, or to protect our rights and property.
  • Affiliates/Partners: If we engage in a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

Your Privacy Rights (Indiana Consumer Data Protection Act - INCDPA)

Although the INCDPA primarily targets larger entities, True Shine respects the following rights for all our users:

  • Right to Access: You have the right to confirm whether we are processing your personal data and to access that data.
  • Right to Correction: You have the right to request the correction of inaccurate personal data we hold about you.
  • Right to Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions (e.g., records we must keep for legal or tax purposes).
  • Right to Opt-Out: You have the right to opt out of targeted advertising and the sale of your personal data (Note: True Shine does not sell personal data).

To exercise any of these rights, please contact us using the information provided in Section 1.

6. Security

We take reasonable technical and organizational steps to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.

Logo True Shine Original Version Best Cleaning Services
Privacy Summary

This website uses cookies to provide you with the best possible user experience. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team understand which sections of the website you find most interesting and useful.